Refund policy
Last updated: March 25, 2026
At PROSPERO TRUCK PART, we strive to provide high-quality truck parts and fast service. Due to the nature of our products and emergency roadside service, the following policy applies:
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, uninstalled, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Installed or used parts
- Electrical components
- Special order items
- Emergency roadside deliveries
Refunds
- Once the return is inspected, refunds will be issued to the original payment method.
- Shipping and delivery fees are non-refundable.
Exchanges
- Defective or incorrect items may be exchanged at no additional cost.
Return Process
To request a return, contact:
📧 contact@prosperollc.com