Refund policy

Last updated: March 25, 2026

At PROSPERO TRUCK PART, we strive to provide high-quality truck parts and fast service. Due to the nature of our products and emergency roadside service, the following policy applies:

Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, uninstalled, and in original packaging.
  • Proof of purchase is required.

Non-Returnable Items

  • Installed or used parts
  • Electrical components
  • Special order items
  • Emergency roadside deliveries

Refunds

  • Once the return is inspected, refunds will be issued to the original payment method.
  • Shipping and delivery fees are non-refundable.

Exchanges

  • Defective or incorrect items may be exchanged at no additional cost.

Return Process

To request a return, contact:
📧 contact@prosperollc.com